Terms of Service
Overview
This website is operated by Upper Tech Technologies. Throughout the site, the terms “we,” “our,” and “Upper Tech Technologies” refer to Upper Tech Technologies. By accessing our site or purchasing from us, you agree to be bound by these Terms of Service. If you disagree with any part, please do not use our site.
Section 1: Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or that you have given consent for any minor dependents to use this site. Any unauthorized or illegal use of our site, including impersonating another company, is prohibited.
Section 2: Intellectual Property
All content, images, text, and materials available on this site are the property of Upper Tech Technologies or are used with permission. No content from this site may be copied, reproduced, or distributed without express written permission from Upper Tech Technologies. All trademarks, service marks, and logos are protected by applicable trademark laws and cannot be used without prior written authorization.
Section 3: Product Descriptions and Warranties
We strive to ensure accurate product descriptions. If an error occurs, and you receive the wrong item, we will provide a return label and issue a refund. Please see our Warranty Policy for additional details on product coverage and returns.
Warranty Policy:
- Parts: Lifetime guarantee covering defects under normal use.
- Batteries and Power Adapters: 6-month warranty.
- Returns: All items may be returned within 30 days.
Section 4: Order Processing, Cancellations, and Refunds
In the event of order processing errors or cancellations, please contact us via [email protected] or call (800) 591-6104. Refunds and cancellations can be processed through our website, by phone, or via email. Orders that cannot be fulfilled due to stock availability will be refunded promptly.
Section 5: Limitations of Liability
Upper Tech Technologies is not liable for any direct, indirect, incidental, punitive, or consequential damages that may result from the use of, or the inability to use, the website or its materials. In the event of site downtime, customers may contact us directly. Liability for order processing issues will be addressed on a case-by-case basis. Certain state laws may not allow limitations on implied warranties or liability, so these limitations may not apply to you.
Section 6: Dispute Resolution
Any disputes arising out of or in connection with these Terms of Service will be resolved by arbitration in the State of Arkansas, United States, according to the rules of the American Arbitration Association. Arbitration will be binding, and all decisions rendered by the arbitrator will be final. Customers agree to cover their own costs for arbitration unless otherwise awarded by the arbitrator.
Section 7: Indemnification
You agree to indemnify, defend, and hold harmless Upper Tech Technologies, its officers, directors, employees, agents, and affiliates from and against any claims, damages, costs, and expenses, including reasonable attorneys' fees, resulting from your violation of these Terms of Service or any activity related to your account.
Section 8: Third-Party Links
Our site may contain links to third-party websites that are not affiliated with us. We have no control over these sites and are not responsible for their content, privacy practices, or any other aspect. Accessing linked sites is at your own risk, and we recommend reviewing their terms and policies before engaging.
Section 9: Privacy Policy
Your submission of personal information through our store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Section 10: Changes to Terms of Service
Upper Tech Technologies reserves the right to modify or update these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of our website constitutes acceptance of any modifications.
Section 11: Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the State of Arkansas.
Section 12: Contact Information
For questions regarding our Terms of Service, please contact us at [email protected] or call (800) 591-6104.